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Returns

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 5 days from the delivery date. Returned or exchanged knives and products must be in the condition you received them and in the original box and/or packaging.  Please contact a Customer Service representative via the form below to inform them that your purchase is being returned.


Your knife is guaranteed for LIFE against any and all unintentional major damage.  Modifications done outside of our shop may void your warranty. 

 
Should you need to return your knife for replacement or repair, please fill out the following form and a Customer Service representative will contact you.


   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
*  Captcha Check:




Busse Knife Group
ATTN: Scrap Yard
11651 County Rd. 12
Wauseon, Oh 43567

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